Return/Refund Policy

RETURN & REFUND POLICY

Eligibility
- Items must be returned within 07 days of delivery
- Must be unworn, unwashed, and in original packaging with tags
- Sale items are final sale (non-returnable)

How to Return
1. Contact us at info@blackstoneclothes.com or +971 50 222 6421
2. We will provide a return authorization and instructions
3. Ship the item back to our Dubai address
4. Once received and inspected, refund is processed

Refund Timeline
- Refunds are processed within 5-7 business days
- Original payment method will be credited
- Shipping costs are non-refundable

Exchanges
- We offer exchanges for different sizes/colors
- Subject to availability